Bengaluru, Karnataka, India

Dilip Ray

Engineering Leader · AI-Augmented Operator · B2B SaaS

10+ years engineering · 6+ years engineering leadership · 15+ cross-functional stakeholder partnerships · India / Europe / US

Profile

About

Bengaluru-based engineering leader building AI-augmented B2B SaaS for fragmented industries — real estate, finance, healthcare. Career-long IC + manager hybrid: I still ship code, and I have scaled teams from 0 → 12 across India, Europe, and the US.

I focus on cross-timezone delivery, document and multimodal intelligence pipelines, and AI-native development workflows (Claude-powered agents, MCP servers, RAG). Comfortable owning the architecture and the org chart, and pragmatic about where AI tooling helps versus where it gets in the way.

Why me

Highlights

  • Fragmented-industry SaaS: 3 years at EverReal unifying enterprise real-estate workflows across SAP, Haufe, Aareon, CREM, Wowi, and 5+ listing portals
  • Document & multimodal intelligence: hedge-fund document extraction at Ethan.ai combining Azure AI Vision + AWS Textract for derivatives, structured products, and multi-exchange instruments
  • AI-native engineering: building a Claude-powered priority-aware orchestration agent and MCP servers at Teja, plus AI-augmented dev workflows across the team
  • Cross-timezone leadership: scaled and ran engineering across India, London, and the US at Ethan.ai; coordinated EU + India delivery at EverReal
  • Founder reps: multiple zero-to-one builds (Teja, Zmed, Jhink, Ninjaas Labs) — comfortable owning product, hiring, and architecture from day one

Toolkit

Skills

Core competencies

  • AI/ML Engineering — Agentic Workflows, Multi-Agent Orchestration, LLMs, RAG Systems, MCP, Prompt Engineering, Document Intelligence
  • Engineering Management — Team building, hiring, mentoring, OKRs, agile transformation, cross-timezone leadership
  • Software Architecture — Serverless, Microservices, Event-driven, REST/GraphQL APIs, Systems Design
  • Full-Stack Development — End-to-end ownership from infrastructure to UI
  • Product Strategy — Zero-to-one, MVP definition, customer discovery, B2B SaaS
  • DevOps & Cloud — Multi-cloud (AWS, GCP, Azure, Hetzner), Infrastructure as Code, CI/CD

Technical

AI / LLMs
Agentic Workflows, MCP (Model Context Protocol), RAG architectures, Prompt Engineering, Multi-Agent Orchestration, Claude Code, Deepgram, AssemblyAI
Languages
Python, JavaScript, TypeScript, Go, Java, Kotlin
Frontend
React, React Native, Flutter, Redux, Vite
Backend
Django, NestJS, Express, FastAPI, Bun/Elysia, gRPC
Databases
PostgreSQL, MongoDB, DynamoDB, Redis, TimescaleDB, InfluxDB, Elasticsearch
Cloud
AWS (ECS, Lambda, SQS/SNS, Textract, Aurora), GCP (Cloud Run, App Engine, Kubernetes), Azure (AI Vision), Hetzner
DevOps
Docker, Kubernetes, Terraform, GitHub Actions, CircleCI, CodeRabbit
ERP & Integrations
Odoo (XML-RPC, custom client author), Shopify, Django Oscar, Couchbase Lite
Compliance
HIPAA, SOC 2, GDPR

Work

Experience

Founder & Head of Engineering · Teja

Bengaluru, India

August 2023 – Present (winding down)

Led technical vision and execution of an AI-first SaaS platform for mental health professionals, competing in the US market against Blueprint.ai, Upheal, and SimplePractice. (a Jhink company)

  • Architected a 100% serverless platform on AWS + GCP Cloud Run with HIPAA- and GDPR-aligned infrastructure provisioned via Terraform — data residency, audit logging, encryption-at-rest/in-transit, and access controls
  • Designed and built a proprietary Claude-powered agentic workflow with a custom priority-aware orchestration agent that routed, prioritized, and executed clinical tasks across the platform
  • Implemented Model Context Protocol (MCP) servers powering an agentic chat experience for therapists — giving clinicians a conversational interface to navigate notes, sessions, and client context
  • Built RAG-based knowledge systems for clinical content retrieval across notes, sessions, and reference material
  • Designed an LLM orchestration pipeline for session recording, transcription, and document processing using Deepgram and AssemblyAI
  • Adopted AI-driven development workflows (Claude Code, CodeRabbit) across the team to materially compress time-to-feature
  • Pivoted from B2C (India mental health) to B2B (US clinicians) based on market validation

Stack: Python, Django, NestJS, Bun/Elysia, React + Vite, Flutter, MongoDB Atlas, PostgreSQL, GCP Cloud Run, AWS, Terraform, Claude (Agentic), Deepgram, AssemblyAI

Head of Engineering · Ethan.ai Pvt Ltd

Singapore (Remote)

October 2022 – February 2023

Led engineering for a post–Series A FinTech SaaS platform serving hedge funds with multi-billion-dollar portfolios. The multimodal-extraction parallel to Parspec's document intelligence work.

  • Scaled engineering team from 5 → 12 engineers across 3 time zones (India, London, US)
  • Partnered with 15+ cross-functional stakeholders across product, ops, compliance, and customer success to deliver against hedge-fund customer commitments
  • Materially improved document processing accuracy by combining Azure AI Vision + AWS Textract across structured and unstructured financial documents
  • Reduced operational processing time through intelligent automation of repetitive extraction and reconciliation steps
  • Delivered support for complex financial instruments — derivatives, structured products, multi-exchange equities and bonds
  • Sustained high uptime with no major outages across mission-critical financial workflows
  • Operated within a SOC 2-aligned environment for hedge-fund-grade data handling

Stack: Python, Django, Node.js, TypeScript, React + Redux, PostgreSQL, Azure AI, AWS, Docker, CircleCI

Senior Full-Stack Product Developer · EverReal

Munich, Germany (Remote)

November 2019 – September 2022

Joined as the first engineer after the CTO; helped scale a B2B PropTech SaaS to 1,000+ real estate companies across Europe — a B2B2C platform with ~5K daily active users and 20K+ daily events. The fragmented-industry parallel to Parspec's construction-supply problem: dozens of incompatible ERPs, portals, and partner systems unified into one workflow.

  • Personally implemented ~50% of platform features end-to-end and was actively involved across the full product surface
  • Built the full rental and sales workflow: listing & marketing, prospect/CRM management, viewing-appointment calendaring with multi-party scheduling, applicant management, digital contract execution, and property handover
  • Integrated with major real estate ERP systems — SAP, Haufe, Aareon, CREM Solutions, Wowi — synchronizing master data and unifying fragmented enterprise workflows
  • Connected to listing marketplaces and partner platforms — ImmobilienScout24, Immowelt, SCHUFA (credit checks), PriceHubble (valuation), Casavi
  • Architected and ran a multi-cloud production stack — AWS (ECS, SQS/SNS) plus Hetzner — with leader-follower Amazon Aurora across multi-zone EU regions for data residency and resilience
  • Operated within a SOC 2- and GDPR-aligned environment serving 1,000+ enterprise customers
  • Delivered step-change reductions in rental-operation cycle time through automated contract processing
  • Drove customer acquisition through cross-portal listing aggregation and improved retention via data-driven product iteration
  • Led microservices migration from Express → NestJS across 15+ services
  • Architected GraphQL federation and headless real estate portal back-end powering 1,000+ companies
  • Mentored 8 engineers in TypeScript and modern architecture patterns
  • Pragmatic about AI code-review tooling (e.g. CodeRabbit) — useful for single-PR signal but weaker on multi-repo refactors and end-to-end failure modes; treated it as one input alongside human review

Stack: Node.js, NestJS, GraphQL, TypeScript, React, React Native, PostgreSQL/Aurora, AWS ECS, SQS/SNS, Hetzner, Terraform, Kubernetes

Technical Product Manager · Envision Enterprise Solutions

Hyderabad, India

May 2018 – October 2019

Partnered with 15+ cross-functional stakeholders across government, industrial, and international customers to ship platforms in IIoT and port logistics, while operating within a SOC 2-aligned engineering environment.

Technical Product Manager – Rubus (IIoT)

Jan 2019 – Oct 2019

  • Led product architecture for an Industrial IoT platform deployed across power generation, utilities, transportation, and sea ports
  • Built robust IIoT platform integrating sensors, automation, and enterprise systems
  • Delivered international projects across Dubai, Japan, and India
  • Managed and motivated engineering team through challenging organizational conditions
  • Introduced modern engineering practices — Jira, GitHub, CI/CD — into a traditional environment

Stack: React, NestJS, Express, TimescaleDB, InfluxDB, ArangoDB, IoT protocols

Technical Product Manager – iPortman (Port & Logistics)

May 2018 – Jan 2019

  • Architected port management ERP integrations for government clients
  • Worked on Yard Planning module for port operations
  • Established technical standards, code quality enforcement, and resource planning
  • Led hiring interviews and onboarding for engineering positions

CxO & Founder · Jhink

Hyderabad / Bengaluru, India

October 2015 – April 2018 · February 2023 – Present

Technology venture studio originally founded in 2015, paused during full-time roles (Envision → EverReal → Ethan.ai), and re-activated in February 2023. Currently the parent entity for Teja.

  • Zmed (2016–18) — Co-founded a B2B pharmacy distribution platform; scaled to 100+ tied-up pharmacies in Hyderabad on a microservices stack (gRPC, Node.js) deployed on GCP/Kubernetes with a React Native app; hired and led 3 engineers plus ground ops.
  • Earlier ventures — Siyora (B2B jewelry marketplace), One Technology / Mula / Rumor (parking + social apps for a California client, React Native, App Store + Play Store), The Smart Labs (diagnostic aggregator, Django + React), plus internal tools for Skylark Drones and others.

Stack: Django, React, React Native, Node.js, gRPC, PostgreSQL, MongoDB, Docker, Kubernetes, GCP, AWS

Co-Founder & Full-Stack Engineer · Ninjaas Labs

Bengaluru, India

August 2013 – September 2015

Co-founded a product studio building consumer and B2B applications; acted as engineering lead from inception.

  • Shipped four products end-to-end: Picpil (B2B image-as-a-service, pitched to BigBasket), Jumkey (D2C jewelry e-commerce on Shopify + Django Oscar with React Native apps), Kax Card (QR/NFC identity tag with offline-first sync; authored a Couchbase Lite ORM wrapper for Android), and DriveLine (smart-city marketplace integrated with Bangalore municipality services).

Stack: Python, Django, Django Oscar, React, React Native, Kotlin/Java (Android), Couchbase Lite, Docker, Kubernetes

Background

Education

  • B.Tech, Computer Science and Engineering 2010 – 2014

    Jawaharlal Nehru Technological University (JNTU)

  • Higher Secondary (MPC with Biotechnology) 2008 – 2010

    Chinmaya Vidyalaya

Languages

  • English — Professional Working
  • Telugu — Native
  • Hindi — Limited Working