Dilip Ray

Leading technical vision and execution of an AI-first SaaS platform for mental health professionals, competing in the US market against Blueprint.ai, Upheal, and SimplePractice. (a Jhink company)

• Architected 100% serverless infrastructure handling 1M+ API calls with 99.99% uptime
• Designed and built proprietary Claude-powered agentic workflow with a custom priority-aware orchestration agent that routes, prioritizes, and executes clinical tasks across the platform
• Implemented Model Context Protocol (MCP) servers powering an agentic chat experience for therapists — reducing in-app search time and giving clinicians a conversational interface to navigate notes, sessions, and client context in seconds
• Built RAG-based knowledge systems improving information retrieval by 75%
• Designed LLM orchestration pipeline for intelligent session recording, transcription, and document processing
• Implemented AI-driven development workflows reducing time-to-market by 60%
• Pivoted from B2C (India mental health) to B2B (US clinicians) based on market validation
• Built HIPAA, SOC 2, and GDPR–compliant infrastructure using Terraform on AWS — covering data residency, audit logging, encryption-at-rest/in-transit, and access controls

Stack: Python, Django, NestJS, Bun/Elysia, React + Vite, Flutter, MongoDB Atlas, PostgreSQL, GCP Cloud Run, AWS, Terraform, Claude (Agentic), Deepgram, AssemblyAI

Engaged as the senior engineering advisor for the Web 2 side of a stealth blockchain company building a proprietary Layer 1 blockchain with a connected gaming ecosystem.

• Helped take the proprietary L1 and gaming ecosystem through its R&D phase, shaping technical direction and product readiness
• Built supporting infrastructure on top of the L1 — a Decentralized Identity (DID) system and an NFT marketplace (OpenSea-style)
• Hands-on with Solidity (Ethereum / EVM) and Move (Aptos) smart contracts
• Recruited an India-based engineering team and tapped into the local engineering network to scale hiring
• Ran day-to-day engineering management of the team, established working norms, and stabilized the product to a steady state

Stack: Solidity, Move, Ethereum (EVM), Aptos, Node.js, TypeScript, React

Led engineering for a post–Series A FinTech SaaS platform serving hedge funds with multi-billion-dollar portfolios.

• Scaled engineering team from 5 → 12 engineers across 3 time zones (India, London, US)
• Increased document processing accuracy by 25% combining Azure AI Vision + AWS Textract
• Reduced operational processing time by 20% through intelligent automation
• Delivered support for complex financial instruments — derivatives, structured products, multi-exchange equities and bonds
• Achieved 99.99% uptime for mission-critical financial workflows

Stack: Python, Django, Node.js, TypeScript, React + Redux, PostgreSQL, Azure AI, AWS, Docker, CircleCI

Joined as the first engineer after the CTO; helped scale a B2B PropTech SaaS property management platform to 1,000+ real estate companies and 100K+ daily active users across Europe. Personally implemented ~50% of platform features end-to-end and was actively involved across 100% of the product surface.

• Built the full rental and sales workflow: listing & marketing, prospect/CRM management, viewing-appointment calendaring with multi-party scheduling, applicant management, digital contract execution, and property handover
• Integrated with major real estate ERP systems — SAP, Haufe, Aareon, CREM Solutions, Wowi — synchronizing master data and unifying fragmented enterprise workflows
• Connected to listing marketplaces and partner platforms — ImmobilienScout24, Immowelt, SCHUFA (credit checks), PriceHubble (valuation), Casavi
• Reduced rental operation time by 85% through automated contract processing
• Increased customer acquisition by 50% via cross-portal listing aggregation
• Improved customer retention by 30% through data-driven product improvements
• Led microservices migration from Express → NestJS across 15+ services
• Architected GraphQL federation and headless real estate portal back-end powering 1,000+ companies
• Mentored 8 engineers in TypeScript and modern architecture patterns

Stack: Node.js, NestJS, GraphQL, TypeScript, React, React Native, PostgreSQL, AWS ECS, SQS/SNS, Terraform, Kubernetes

A technology venture studio originally founded in 2015, paused while taking full-time roles (Envision → EverReal → Ethan.ai), and re-activated in February 2023. Currently the parent entity for Teja and the stealth blockchain advisory engagement. Across both periods, Jhink has incubated and delivered full-stack engineering and product leadership to startups across India, Europe, and the US.

• Zmed — Co-founded a B2B pharmacy distribution platform aiming to be India’s single-stop sub-distributor for pharmacies. Scaled to 100+ tied-up pharmacies in Hyderabad, built end-to-end ordering and fulfilment platform on a microservices architecture (gRPC, Node.js, Express) deployed on GCP with Kubernetes, plus a React Native mobile app. Hired and led a team of 3 engineers + ground operations.
• Siyora — Architected B2B jewelry marketplace (Alibaba-style for jewelry industry); managed two-engineer team and full product lifecycle
• One Technology / Mula / Rumor (California-based client) — Built parking technology aggregator and social networking app on React Native, deployed to App Store and Play Store
• The Smart Labs — Co-led a diagnostic services aggregator platform with Django + ReactJS
• Skylark Drones, Bagavathi Chit Fund, Phoenix Arena — Delivered websites and internal tools

Stack: Django, React, React Native, Node.js, gRPC, PostgreSQL, MongoDB, Docker, Kubernetes, GCP, AWS, Solidity, Move, Aptos, Ethereum

Co-founded a product studio building consumer and B2B applications. Acted as engineering lead since inception.

• Picpil — B2B image-as-a-service with dynamic resolution; pitched to BigBasket
• Jumkey — Direct-to-consumer artificial jewelry e-commerce on Shopify + Django Oscar with React Native mobile apps
• Kax Card — QR/NFC-based identity tag with offline-first sync; authored a Couchbase Lite ORM wrapper for Android
• DriveLine — Smart-city marketplace integrated with Bangalore municipality dustbin request service
• Awards: Emerging Mobile Internet Company 2015 (GMASA); Innovative Startup 2016–17 (GMIC Bangalore)

Stack: Python, Django, Django Oscar, React, React Native, Kotlin/Java (Android), Couchbase Lite, Docker, Kubernetes

• First engineer on a network platform for indie designers, developers, and creatives
• Worked under EIR Brajeshwar Oinam to deliver MVP of the platform interface and matchmaking experience

Built a social networking website during 9th grade that scaled to ~10,000 active users at peak — featuring blogs, video integration, and music sharing.

• One of the early adopters and trainers of jQuery in India
• Built on the LAMP stack (Linux, Apache, MySQL, PHP) and Joomla CMS
• Authored custom Joomla 1.5 / 1.7 components in PHP
• Self-taught caching, SEO, and performance optimization